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1. A.G. Lafley, Roger L. Martin, Jan W. Rivkin, and Nikolaj Sigglekow, “Bringing Science to the Art of Strategy,” Harvard Business Review, September 2012.
2. Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design (Morgan Kaufmann, 2007).
3. Teresa Amabile and Steven Kramer, The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work (Harvard Business Review Press, 2011).